Once you place your order and submit paperwork, the transport of your vehicle will be scheduled according to the dates on your shipping order. After a truck has been assigned, you will receive a call from the driver to schedule the pick up time and date. When the driver picks up your vehicle he will do a detailed inspection of your vehicle on the bill of lading. You both will sign it and you will receive a copy. The same bill of lading will be present on delivery so you can re-inspect the vehicle. The driver will call you 12 to 24 hours in advance to schedule an approximate time for delivery. It is very unlikely that your vehicle will be damaged. If damage should occur, please be sure to note it on the bill of lading and have the driver sign it. Claims cannot be processed by the carriers insurance company if damage is not noted at time of delivery.